First American Home Warranty offers robust coverage for all items in your home regardless of their age and provides you with access to fully vetted tradespeople

All plans also include a service fee of $85, which you can either pay online or directly to the technician who visits your home. Customers state that they appreciate Choice Home Warranty’s same-day repairs and service along with the company’s professionalism throughout the claim process. At American Home Protect, we see appliance and home system repairs as the baseline of a home warranty, not its conclusion. It's what we add on top of those expected benefits that leave us feeling confident that we're the best home warranty company in New York.

american home warranty customer service

Domonic showed the utmost respect for me and my mother! He went through and explained until we understood all that we needed to know! So professional with excellent customer service and just showed care and compassion! For home buyers and existing homeowners, coverage begins 30 days after you purchase your new home warranty plan.

HR Shared Services

At American Residential Warranty, we are a one-stop home protection shop. Get coverage today for your electronic products including laptops, tablets, flat screen TVs, home theater systems and gaming consoles. ARW protection plans offer coverage for new and aging home systems and appliances, regardless of make, brand, age or model in order to protect against possible future repair costs. New York homeowners have the ability to pick and choose which home appliances and systems they want their service agreement to cover.

american home warranty customer service

It has an average rating of 3.7 out of 5 on Trustpilot, which is based on more than 7,000 customer reviews. We were particularly impressed to see that 61% of reviewers rated the provider as excellent. While the provider is accredited by the Better Business Bureau, it does fare less well in terms of customer reviews on this site, with an average rating of 2.79 out of 5.

What We Cover

The service fast and inexpensive and the service men are always on time and very good. You want the plan to help you if you need anything fixed in your home. If the dishwasher falls apart look at your plan and see if it works for you to have it fixed or replaced, as you would want those dishes to get washed and cleaned well.

american home warranty customer service

In addition to offering a network of fully vetted tradespeople, it promises to cover items regardless of their age and has generous payout caps. The most significant downside we identified is that the provider only offers 2 plan types, while some of its competitors offer a far broader selection. However, this may not be an issue if you believe the plans meet your needs.

Are the service technicians licensed?

Home warranties can protect sellers and buyers against emergency appliances and system repairs during the home buying process. Complete Care Home Warranty covers appliances of all ages. The home warranties offer coverage on up to 20 systems and appliances without a home inspection.

Each plan offers $100 off, free roof coverage and two extra months of coverage for no charge. One of the best ways to protect home appliances and systems is to have a Home Service Agreement, available to New York residents, from a trusted company like American Residential Warranty. A home service agreement provides protection against unexpected repair costs for your covered appliances and systems that would NOT normally be covered under homeowner’s insurance.

It takes a major worry off your shoulders knowing all major systems in your house are covered for replacement. The provider will not cover repairs and replacements as a result of lightning, freeze, earthquakes, storms, or mud. When we compared the provider to its competitors, we found that its premium prices were slightly lower than others in the market. In terms of other factors such as service call fees and contractor availability, it is broadly in line with others.

american home warranty customer service

Both companies also allow customers to submit a claim 24/7, either online or by phone. If you prefer to manage your finances online, you may be interested to see that neither provider has an app. If you’re basing your decision on premium prices, First American has a clear advantage, with premiums of $372-$546 against The Home Service Club’s $552-$799. In terms of service fees, both companies are in line with industry averages as First American quoted us a fee of $85, while The Home Service Club provided a range of $65-$125. Unlike many of its competitors , The Home Service Club doesn’t offer 24/7 phone support. When we tested The Home Service Club, we were impressed to discover that its plans include pest control, which is a feature not found with many providers, including First American.

Our customers also have the added benefit of purchasing discounted appliances through our partnerships with appliance manufacturers. Based on these details, you’ll receive quotes for both the Basic and Premium plans. You can also select whether you’d prefer to pay monthly or annually or if you’d like to add any optional extras to your policy.

You could be losing thousands on home repairs without a home warranty plan. She was very thorough in the information that she provided. She gave great advice and she has me well prepared for initiating a new c... We partner with the most recognized insurance companies in the world to bring you the best protection. Being a homeowner may already be expensive and unpredicted breakdowns can be very costly. ARW Home, formerly known as American Residential Warranty, protects what your home insurance does not.

How to file a claim with First American Home Warranty

The information, including pricing, which appears on this site is subject to change at any time. We do this to help you identify companies that will meet your specific buying needs, and we do not receive compensation for these designations. For more information, visit our page on what home warranties cover to get a more complete view of items covered by our home warranty.

american home warranty customer service

After providing the company with our email address, we later received an email offering a $125 discount and a 30-day money-back guarantee. Although the amount of time you need to wait before filing a claim will vary depending on your plan, this is typically 30 days. Our Customer Service hours are open during regular business hours, Monday through Friday and closed all major holidays.

AIG Life & Retirement is now Corebridge Financial.

Each Select Home Warranty plan offers $100 off, free roof coverage and two extra months of coverage for no charge upon signing up. The company sells three home warranty plans and has a rapid service response time of hours. American Home Shield has been serving consumers for 50 years with comprehensive home warranties. Some plans have high appliance replacement limits, and all allow you to choose your service fee amount. Once you experience a home system or appliance breakdown and contact us, service will be initiated within 48 hours. The actual amount of time it takes to repair or replace the item in question can vary depending on technician availability, the need for additional parts or other unforeseen circumstances.

american home warranty customer service

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